Ticket terms & conditions
In 2009, ALSIN was recognised by Liverpool as an official supporters club of Liverpool and became a ticket-based branch. This allows us to apply for tickets for Liverpool's home matches in the Premier League.
Since 2011, the rules have changed: at that time, you were required to have a full or light membership from Liverpool in order to purchase tickets. For the 2024 - 2025 season, this requirement no longer applies, but the rules can change every season. The tickets that ALSIN eventually receives from Liverpool are sent by ALSIN to the members who have purchased them.
As stated above, we can only apply for tickets for Liverpool's home Premier League matches. One application can be submitted for several matches per half of the season. Liverpool ultimately decides how many tickets are allocated and for which match(es).
To be eligible for tickets, you must have been a member of ALSIN for at least 1 year. If any tickets remain, new members may also apply. Not a member yet and want to join? Click here
If you have additional questions, please feel free to contact us. You can do so by clicking here.
To log in and order tickets: click here.
Frequently asked questions can be found here.
Ticket distribution process
As soon as we hear from Liverpool that tickets are available for our supporters club, we will notify our members through the usual channels.
Members will have a limited time to register for a ticket via the website.
Members may register for more than one match and may indicate a preferred match. The application can include the name of another member you would like to go with.
If there are more requests than tickets available, a draw will take place. If there are fewer registrations than tickets available, we will announce this and members who have been members for less than a year will also be able to register.
Ticket registration conditions
Members must have been members of ALSIN for at least one year to be eligible for tickets, unless the Board decides otherwise.
Registration for a ticket is binding. If members register via our website and are entered, tickets must be taken and paid for. We do not take back tickets. We do not take back tickets because it is a lot of work and there is a risk that tickets will remain unsold. This could also damage our reputation with Liverpool FC, which we wish to avoid at all times.
If a member does return tickets, we may still require payment or no refund. This may also affect the future allocation of tickets to that member. In principle, such a member will be ineligible for tickets for at least one season. The Board may depart from this rule in special circumstances, either for a shorter or longer period if necessary.
By completing the form on our website, members agree to these conditions.
Postponed matches
It is common knowledge that the exact date and time of a match is announced shortly before it is played. In addition, matches may be regularly postponed due to European or Cup football. ALSIN is not responsible for providing this information - members must check this themselves. We are also not responsible for any additional costs or inconvenience caused by these changes. The postponement of a match is not a reason to 'return' your tickets if you are unable to attend.
Payment in advance
When members are allocated tickets, the Treasurer will send an advance invoice of between €50 and €75. We cannot tell in advance which stand the tickets will be for, and ticket prices and exchange rates may vary. The €75 deposit must be paid within one week of the invoice date. After that we will send a reminder with a 7 day payment deadline. If the invoice is still not paid after this period, the committee may decide to allocate the tickets to another member and face the consequences. Once we have received the final invoice from Liverpool, we will either refund the difference or send you an additional invoice.
